About

Trusted Partner in Operational & Compliance Monitoring for Wastewater Networks

At ManholeMetrics, our mission is to help you fulfill yours with affordable monitoring, alerts and analytics

The problem...

Giant asset networks to monitor and maintain, with limited personnel and budget, against a background of increasing challenges from climate change, urbanisation and ageing of existing infrastructure. From back-ups, to CSO and SSOs pollution events, inflow + infiltration, blockages, surcharging and more, there is almost always an incident waiting to happen. Could mass monitoring across your network be the solution? Existing sensing tools and softwares are just too expensive to purchase, install, maintain, integrate and simply clunky to use!

The solution...

Low-cost, long-life and easy to install level sensors, that permit affordable network monitoring, so you can respond proactively and plan ahead. Whether it's modelling a whole catchment or just a few hotspot locations, it's never been easier than now with our ManholeMonitor level sensor and our platform Porthole which sends you email and text alerts for real-time and predicted events. What could you achieve with this data? Provide peace of mind to affected homeowners and environmental compliance officers? Have concrete data for your planning team to calibrate their hydraulic model and execute on capital delivery projects? Give your field crews more visibility so every call isn't urgent?

For more information about our services please contact us via email or phone or book in a demo here.

Our solution offers unprecedented affordability thanks to the cost of the system itself and the ease of installation, operation, maintenance and integration, detailed further below.

Cost

We are transparent and affordable in our pricing and tend to come in at around 1/10 the lifetime cost of other technologies, thanks to our low equipment, software, installation, maintenance and integration costs. Our pricing formula is as simple as 1, 2, 3 - We charge for the sensor (1), the mounting option (2), and a single price per sensor per year (3), which includes all of the data transmission costs and access to our platform Porthole for as many users as you'd like with all the alerts and analytics included. We don't charge extra for anything else! We even include access to our API at no cost. Please get in touch for more pricing details.

Installation

Confined space entry? Tripods? Drilling through the lid? Externally mounted antennas? Power supply? Forget all of that. The ManholeMonitor is a top-mounted unit and can be installed by just about anyone in 5-10 minutes, with existing tools from your toolbox and our dedicated installation app (available for iPhone and Android) which walks you through the steps and captures essential data such as site location, photos, invert etc. It is a fully integrated unit with its own battery power and antenna so really is plug and play, without the plug!

The unit accommodates multiple mounting options, the most popular of which is our universal stainless steel bracket, which allows for easy adjustment of the sensor along its arm thanks to the sensor's powerful magnets. Other options include strapping to grated covers or a prop, and mounting magnetically to the underside of the manhole covers (ideal for hinged lids). It really is a one sensor fits all solution, from stormwater, to sanitary sewers and lift stations, the sensor can mount almost anywhere.

As our units are so quick and simple to install, you can easily move them around for temporary monitoring. Designed with field crews in mind, the cheapest and easiest time to install, is when you're already on site responding to an issue.

Operation and maintenance

Our sensors achieve a 10+ year battery life at standard industry frequencies (15-minute intervals and 24-hour relay), multiples that of alternative monitoring solutions, where more can be spent on personnel to replace batteries than the unit itself costs. Our long battery life allows a much longer horizon for return on investment. With a 0.3-7m/1-24ft level reading range thanks to its ultrasonic sensor, and accuracy of +/-1cm/0.5 in, the unit is ideally suited to all but the shallowest and deepest of chambers. Its IP68 environmental certification and operating temperature of -40 to +60 Centigrade/-40 to +140 Fahrenheit (pictured is an icy Minnesota installation) ensures it can withstand the most harsh physical conditions, even if surcharging occurs and the unit is immersed.

Integration

No platform? No problem! Our solution is fully integrated and our own web-based platform Porthole can be completely standalone and lets you gain the full benefit of our system - many of our clients don't have any other platforms and say they don't need it after using ours. Our system provides real-time alerts for both level and rate of change settings, as well as predictive alerts for both sanitary, stormwater and combined systems for blockages, I&I, flooding and silt build-up using the historic level and rainfall data from each sensor.

Do you already have digital systems? Great! Our API is included, so if you want to, you can go right ahead and pull the data feeds from our sensors right into any existing SCADA and data visualisation platform you might use, we will even provide template code to make it as simple as possible.

Interested?

We're friendly folk, why not book a demo via the button below to find out how we can help you on your mission? Alternatively, feel free to write to us at contact@manholemetrics.com
Or phone us on +44 (0) 2080505393 (UK/Europe) or (917) 5407997 (USA/Canada)

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Trusted by

Yorkshire Water (UK)
Yorkshire Water is one of the UK's largest water and wastewater utilities with 5 million customers, treating 1 billion litres of wastewater per day with 52,315km of sewer and 650 treatment works. There are 2 million manholes in their network!

Network Rail (UK)
Network Rail is the UK's rail asset owner and operator, managing 16,000 km of track - that's a London 🇬🇧 to Sydney 🇦🇺 plane✈️ journey!

Toronto Water (ON, Canada)
Toronto Water serves over 3.6 million people in the greater Toronto area, with approximately 10,500 km of sanitary, storm and combined sewers.

East Bay Municipal Utility District (CA, USA)
EBMUD serves the east shore of the San Francisco bay, with 740,000 residents and 88 square miles of coverage for its wastewater system, collecting wastewater from cities including Berkeley, Alameda and Oakland.

South Coast Water District (CA, USA)
SCWD operates in the Laguna Beach area of South Orange County California, servicing the 40,000 residents and 2 million annual visitors with 140 miles of sewer.

City of Phoenix (AZ, USA)
The City of Phoenix Water Department provides wastewater services to over 2.5 million residents in the metropolitan Phoenix area, with 540 square-miles of coverage.

City of Windsor (ON, Canada)
The City of Windsor Water and Utilities department serves the city's 230,000 residents over 147 square-kilometres of coverage with 1,600km of sewer, stormwater and combined sewers.

City of Bloomington (MN, USA)
City of Bloomington Utilities is the UK's rail asset owner and operator, managing 16,000 km of track - that's a London 🇬🇧 to Sydney 🇦🇺 plane✈️ journey!

Testimonials

Toronto Water Field Engineer - Christopher Borosh: "It's dummy proof and pretty easy to use, and I am installation sensors day in and out"
Thames Water Network Engineer - James Clarkson: "This is a gamechanger for the wastewater industry"
Network Rail Drainage Asset Engineer - James Birchall: "This data is so powerful in better understanding our network's performance"
Lanes Planning Maintenance Lead - Keira Richards: "This has huge potential for planned maintenance - better visibility and streamlined work flows"
IETG Sensor Installation Engineer - Adrian Wilby: "It's a good bit of kit, super easy to install"

Awards

Royal Academy of Engineering + ERA Foundation Enterprise Fellowship
ManholeMetrics Founder Will won an enterprise fellowship in 2022 with the Royal Academy of Engineering supported by the ERA Foundation comprising of funding, a 12-month programme of mentoring in addition to business coaching and training from St John's Innovation Centre, Cambridge and a lifetime of support from the RAEng including access to the Taylor Centre, the RAEng's Central London co-working space.

Mayor's Entrepreneur Award - Tech
ManholeMetrics Founder Will won the Mayor's Entrepreneur Award 2021 in the Tech category, securing not only a generous grant from the Citibank foundation, but also the backing of Mayor of London's Office and a programme of mentoring. Will was invited back to deliver a keynote at the 2022 awards at London's City Hall and features in a case study!

Get It Made Under 30s Grant Winner
ManholeMetrics won the Get It Made Under 30s Grant in 2023 securing free manufactured parts and allowing the team to draw upon the firm's knowledgeable engineers to accelerate the design and development of our product. Get It Made is a CNC machining and manufacturing specialist providing expert services such as CNC Milling, Injection Moulding, and 3D Printing. The initiative is aimed at fostering innovative start-ups founded by under 30s. The manufacturing grant is used for creating new prototypes and scaling up production, with the aim of supporting the next generation of founders and their hardware start-ups.

Global Explorers + UKRI Young Innovators
ManholeMetrics received a global explorers award from Innovate UK in 2024, which aims to accelerate the internationalisation of UK SMEs. Thanks to this support, ManholeMetrics was able to attend multiple North American conferences and begin to access this key market. In 2022, Founder Will won a Young Innovator Award securing a financial support and business coaching from the UK government's innovation body, Innovate UK. It gave ManholeMetrics access to a nation-wide network of affiliated organisations to support continued business growth and product development.

Cranfield Technology Accelerator Fund
In 2023, ManholeMetrics was awarded funding and support for a 4-month project with Cranfield University, a powerhouse for wastewater research. As part of the Technology Accelerator Fund project generously supported by Green Futures Investments Limited, companies receive four months of technical and business support from Cranfield to help them accelerate their projects and bring their ideas to market. More information about the GFIL TAF programme is available here.

LNER Future Labs 4.0
ManholeMetrics was awarded a spot on the presitigious London North East Railway Future Labs 4.0 program in 2024, a 12-week accelerator to help start-ups delve into the rail sector, supported by both LNER as well as partners such as Network Rail and Alt Labs.

Supporters

Thames Water
Thames Water is the UK's largest water and wastewater utility with 15 million customers, comprising 27% of the UK's population, treating 4.7 billion litres of wastewater per day. See the letter of interest here from Thames Water's Director of Wastewater Networks, Matt Rimmer, endorsing ManholeMetrics.

National Highways
National Highways is responsible for operating, maintaining and improving England's Strategic Road Network (SRN) comprising of 6,880km of motorways and major A roads. The SRN is the most heavily used part of the national road network and carries 1/3 of all road traffic and 2/3 of all freight traffic with approximately 116 billion vehicle miles travelled on the network every year!

Imperial College London
Imperial has been a key supporter of ManholeMetrics. In its early days, the team was able to leverage all the college has to offer. The Imperial Enterprise Lab have been an outstanding commercial resource, with ManholeMetrics taking advantage of the Experts in Residence programme from IP advice to Business Coaching and everything in-between. The Advanced Hackspace facilities and technical support from the hackspace fellows enabled rapid prototyping and design development. The college's communications team has additionally worked hard to celebrate the successes of the team! See articles here and here.

Enviromontel
We are working with in partnership with sensor installation leader Enviromontel. Enviromontel bring expertise of almost 20 years to the table and work across the water, construction, infrastructure and rail sectors. Their clients include Thames Water, Southern Water, Anglian Water and Crossrail.

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